Privacy policy

Privacy Policy

Last updated: August 2026

Introduction

At Selten, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, communicate with us, or use any of our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you interact with Selten, we may collect personal information necessary to provide our services, process orders, communicate with you, and improve your experience.

The information we may collect includes:

  • Contact information: Name, email address, shipping address, billing address, and phone number.
  • Payment information: Payment details required to process transactions. Payment information is securely processed by our payment providers and is not stored by Selten.
  • Order information: Products purchased, order history, returns, exchanges, and communications related to your purchases.
  • Account information: Information associated with your customer account, preferences, and settings.
  • Communication information: Messages, inquiries, and other information you provide when contacting Selten.
  • Technical information: Device information, browser information, IP address, and website usage data collected through cookies and similar technologies.

How We Collect Information

We collect personal information through:

  • Information you provide directly when placing an order, creating an account, or contacting us.
  • Information collected automatically when you browse our website through cookies and similar technologies.
  • Information provided by trusted service providers that support our website, payment processing, shipping, and customer services.
  • Information provided by business partners or third-party services where applicable.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To arrange shipping, returns, exchanges, and customer support.
  • To communicate with you regarding your orders, inquiries, and services.
  • To improve our products, website, and customer experience.
  • To provide relevant updates, marketing communications, or product information where permitted.
  • To prevent fraud, protect our website, and maintain security.
  • To comply with applicable legal obligations.

Sharing Your Information

We only share personal information when necessary to provide our services or comply with legal requirements.

Your information may be shared with:

  • Service providers that assist with payment processing, shipping, fulfillment, customer support, analytics, and website operations.
  • Shopify and related technology providers that support our online store.
  • Marketing or advertising partners where permitted by applicable laws.
  • Authorities or legal entities where required by law.

Shopify and Third-Party Services

Our online store is powered by Shopify, which provides the platform that allows us to offer our products and services.

Shopify and certain third-party providers may collect and process information to provide payment processing, analytics, security, and other website services.

For more information about how Shopify handles personal information, please refer to Shopify’s Privacy Policy.

Cookies and Website Technologies

We use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and provide a better shopping experience.

You may adjust your browser settings to control or disable cookies. Please note that some website features may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services.

Selten is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Protection and Retention of Information

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information where applicable.
  • The right to withdraw consent for certain processing activities.
  • The right to manage marketing communication preferences.

To exercise your privacy rights, please contact us using the information below.

International Transfers

As Selten operates internationally, your personal information may be transferred, stored, or processed in countries outside your country of residence.

Where required by applicable law, we take appropriate measures to ensure your information receives suitable protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@seltenwatch.com
Trade Name: Selten